Effective Date: 1st January 2026
This Privacy Policy explains how Verywell Casino ("we", "us", "our") collects, uses, discloses, and protects your personal information when you access our website and services. We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws in the United Kingdom.
By using our casino platform, creating an account through the Verywell Casino login process, or engaging with our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our services.
The data controller responsible for your personal information is Verywell Casino Limited, registered in the United Kingdom. We are registered with the Information Commissioner's Office (ICO) and adhere to all relevant data protection regulations.
For any privacy-related inquiries, you may contact our Data Protection Officer at the email address or postal address provided in the Contact section of this policy.
When you register for a Verywell Casino account or use our services, we collect personal information that you voluntarily provide to us. This includes:
We collect this information during account registration, identity verification procedures, payment processing, and when you contact our customer support team.
When you access our platform, we automatically collect certain technical and usage information, including:
This information is collected through cookies, web beacons, log files, and similar tracking technologies as detailed in our Cookie Policy.
We may receive information about you from third-party sources, including:
We combine this information with data we collect directly from you to enhance security, prevent fraud, and comply with our legal obligations.
We process your personal information for the following purposes, based on lawful grounds under UK GDPR:
To provide our casino services and fulfill our contractual obligations to you:
To comply with legal and regulatory requirements:
For our legitimate business interests, balanced against your rights:
Where we have obtained your explicit consent:
You may withdraw your consent at any time through your account settings or by contacting us directly.
As part of our commitment to responsible gambling, we use your personal information to:
If you self-exclude, we will retain your personal information to prevent you from circumventing the exclusion through a new Verywell Casino account or login.
We do not sell your personal information to third parties. However, we may share your information with the following categories of recipients:
Third-party companies that provide services on our behalf:
These service providers are contractually obligated to protect your information and may only use it for the specific purposes we authorize.
If Verywell Casino undergoes a merger, acquisition, sale of assets, or bankruptcy proceedings, your personal information may be transferred to the successor entity. We will notify you of any such change in ownership or control.
We may share information with fraud prevention agencies, credit reference bureaus, and industry security databases to protect against fraudulent activity and verify your identity.
Your personal information is primarily processed and stored within the United Kingdom and European Economic Area (EEA). However, some of our service providers may process data outside the UK/EEA.
Where we transfer personal information to countries without adequate data protection laws, we implement appropriate safeguards, including:
You may request further information about our international transfer safeguards by contacting our Data Protection Officer.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with our legal obligations.
Specific retention periods include:
After the retention period expires, we will securely delete or anonymize your personal information. Some information may be retained longer if required by law or to resolve disputes.
We implement robust technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:
While we take all reasonable precautions, no system is completely secure. You are responsible for maintaining the confidentiality of your Verywell Casino login credentials and notifying us immediately of any unauthorized account access.
In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the ICO within 72 hours as required by UK GDPR.
Under UK data protection law, you have the following rights regarding your personal information:
You can request a copy of the personal information we hold about you (Subject Access Request). We will provide this information within one month of your request, free of charge.
You can request correction of inaccurate or incomplete personal information. You may update certain details directly through your account settings.
You can request deletion of your personal information in certain circumstances, such as when the information is no longer necessary for the purpose it was collected or when you withdraw consent.
However, we may retain information where we have a legal obligation or legitimate interest to do so (e.g., regulatory compliance, fraud prevention, self-exclusion records).
You can request that we limit how we use your personal information in certain situations, such as when you contest the accuracy of the data or object to processing.
You can request a copy of your personal information in a structured, commonly used, machine-readable format and have the right to transmit that information to another service provider.
You can object to processing based on legitimate interests or for direct marketing purposes. We will cease processing unless we have compelling legitimate grounds that override your interests.
You have the right not to be subject to decisions based solely on automated processing that produce legal effects or similarly significant effects. If we use automated decision-making (e.g., for fraud detection or responsible gambling assessments), you can request human intervention.
Where processing is based on consent, you can withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before withdrawal.
To exercise any of these rights, please contact us using the details provided in the Contact section. We may request additional information to verify your identity before responding to your request.
If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk or by calling 0303 123 1113.
We use cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and deliver personalized content.
Cookies are small text files stored on your device when you visit our website. We use the following types of cookies:
You can control cookie settings through your browser preferences or our cookie consent tool. Disabling certain cookies may affect website functionality.
For detailed information about the cookies we use, please refer to our separate Cookie Policy available on our website.
With your consent, we may send you promotional emails, SMS messages, and push notifications about:
You can opt out of marketing communications at any time by:
Please note that even if you opt out of marketing communications, we will still send you essential service-related messages regarding your account and transactions.
Our platform may contain links to third-party websites, including payment providers, social media platforms, and affiliate partners. This Privacy Policy does not apply to those external sites.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external sites you visit.
When you use social media features or interact with third-party integrations, information may be shared with those platforms according to their own privacy policies.
Our services are strictly for individuals aged 18 years and over. We do not knowingly collect personal information from anyone under the age of 18.
We implement robust age verification procedures during the registration process and may request additional documentation to verify your age. Any attempt by individuals under 18 to access our services through the Verywell Casino login or registration process will result in immediate account closure.
If we become aware that we have inadvertently collected personal information from a minor, we will take immediate steps to delete that information and close the account.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. The "Effective Date" at the top of this policy indicates when it was last revised.
When we make material changes to this Privacy Policy, we will notify you by:
We encourage you to review this Privacy Policy regularly to stay informed about how we protect your personal information. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us:
Data Protection Officer
Verywell Casino Limited
Email: [email protected]
Data Protection Enquiries: [email protected]
We aim to respond to all privacy-related inquiries within 30 days.
Information Commissioner's Office (ICO)
If you wish to raise a concern about our data processing practices, you may contact the UK's supervisory authority:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: www.ico.org.uk
Telephone: 0303 123 1113
This Privacy Policy was last updated on 1st January 2026 and is compliant with UK GDPR, the Data Protection Act 2018, and applicable UK gambling regulations.
